Raise a Query

FOI Requests

Freedom of Information Unit,
Home Building Finance Ireland DAC,
Treasury Dock
North Wall Quay
Dublin 1
D01 A9T8
Phone: 01 238 5050
E-mail: foi@hbfi.ie

Your request should include the following:

A statement that the request is being made pursuant to the FOI Act;

As much information as possible about the records being sought; and

Details of the format in which you wish to receive any records released (e.g. photocopies).

Data Subject Rights

You can exercise your data subject rights by writing to the address below or emailing dpo@hbfi.ie.

If you contact us to inquire about your information, we may ask you to identify yourself. This is to help protect you and your information. Your right to obtain information cannot adversely affect the rights and freedoms of others. Therefore, we cannot provide information on other people without consent. Please ensure that your request is as specific as possible to enable us to expedite your request.

For further information in relation to your rights, please see our Data Protection Statement

The Data Protection Officer,
Home Building Finance Ireland DAC,
Treasury Dock
North Wall Quay
Dublin 1
D01 A9T8

AIE Requests

Access to Information on the Environment Unit,
Home Building Finance Ireland DAC,
Treasury Dock
North Wall Quay
Dublin 1
D01 A9T8
Phone: 01 238 5050
E-mail: aie@hbfi.ie

Media queries

If you are a journalist and have a query about HBFI, please email the press office team at media@hbfi.ie

General queries

For general queries you can contact us at:

Home Building Finance Ireland DAC
Treasury Dock
North Wall Quay
Dublin 1
D01 A9T8
Phone +353 1 238 4000
Email: info@hbfi.ie

Complaints

In the event that you are dissatisfied with the manner in which HBFI has dealt with you, you can make a complaint to the HBFI Compliance Unit by mail or email, as outlined below:

Home Building Finance Ireland DAC,
Compliance Unit,
Treasury Dock
North Wall Quay
Dublin 1
D01 A9T8
Email: Complaints@hbfi.ie